Huifang Shan, Junrui Han, Zhanfang Li, Journal of Information Processing Systems Vol. 21, No. 4, pp. 439-448, Aug. 2025  

https://doi.org/10.3745/JIPS.04.0357
Keywords: Business English Listening and Speaking Course, Formative Evaluation, FAHP, system model
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Abstract

The classroom learning process is multi-dimensional and comprehensive, and formative evaluation is the key way to measure its effectiveness. When conducting the evaluation, teachers need to comprehensively examine the diverse performance of students and carefully establish evaluation criteria to ensure an objective and fair assessment of the learning behavior. This not only aids in testing the teaching effect but also provides robust support for the continuous improvement of classroom instruction. This study applies the fuzzy analytic hierarchy process to thoroughly analyze each aspect of the Business English Listening and Speaking Course, establish the logical relationship between formative elements, and subsequently construct an evaluation matrix. Simultaneously, the paper employs fuzzy theory to quantify the evaluation process, making it more precise and operational, and thereby produces a model for the formative evaluation system. Through comprehensive analysis and interpretation of the evaluation results, a more scientific and equitable evaluation of students’ learning processes is achieved.

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